Our National Partner Repairer Network
When you lodge a car insurance claim, most of us want it to be quick, easy and fair with few forms and no surprises.
At Coles Insurance, we’re committed to delivering the best customer service and quality repairs as quickly
and safely as possible, and that’s why we’re committed to our National Partner Repairer Network.
All our repairers are audited and monitored against our industry-leading Quality Framework.
For minor damage, our rapid repairers use modern technology and often have customers safely back on the road within three days.
Lifetime Repair Guarantee
All repairs we authorise are guaranteed for life, for your peace of mind.
If you make a claim, our Partner Repairer will manage the whole process; from getting quotes, to making sure your vehicle is fixed, cleaned and ready to go.
Our network of repairers are usually within 10kms to 90% of our customers.
For more details, please check our Product Disclosure Statement.