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Our National Partner Repairer Network

When you lodge a car insurance claim, most of us want it to be quick, easy and fair with few forms and no surprises.

At Coles Insurance, we’re committed to delivering the best customer service and quality repairs as quickly and safely as possible, and that’s why we’re committed to our National Partner Repairer Network.

Quality repairers

All our repairers are audited and monitored against our industry-leading Quality Framework.

Rapid repairers

For minor damage, our rapid repairers use modern technology and often have customers safely back on the road within three days.

Lifetime Repair Guarantee

All repairs we authorise are guaranteed for life, for your peace of mind.^

Simple process

If you make a claim, our Partner Repairer will manage the whole process; from getting quotes, to making sure your vehicle is fixed, cleaned and ready to go.

Conveniently located

Our network of repairers are usually within 10kms to 90% of our customers.


For more details, please check our Product Disclosure Statement.

The Coles Difference

You can have confidence that a Coles Car Insurance policy gives you all the features you'd expect at a great price.

Terms & conditions

^For full terms and conditions, see the Product Disclosure Statement.

2 2,000 flybuys points are required to redeem $10 off at the checkout each time. Excludes Coles Express, Coles Local and Coles online. Minimum spend is $10.05 after savings and discounts in one transaction at Coles Supermarkets (excluding smoking/tobacco related product purchases and all gift cards).

1 After savings and discounts and excluding gift cards and smoking/tobacco product purchases. Coles means Coles Supermarkets, BiLo and Coles online only. Up to 1,000 EXTRA POINTS per policy per month. No EXTRA POINTS collected on any third party car insurance policies. EXTRA POINTS collected from the date your flybuys membership is linked to your Coles Insurance policy and for the term of the policy. No EXTRA POINTS will be collected for the month in which your policy terminates. Standard flybuys Terms and Conditions apply.

* Online discount is calculated on and applied to your Coles Insurance premium before the application of any other discount. This discount offer may be withdrawn at any time Full terms and conditions.

Coles Supermarkets Australia Pty Ltd (Coles) is an authorised representative of the issuer, Insurance Australia Limited (ABN 11 000 016 722 AFSL 227681) and receives a commission for each policy sold and renewed). Any advice provided is of a general nature only and does not take into consideration your objectives, financial situation or needs. Before acting on any advice you should consider its appropriateness. You should read the Product Disclosure Statement before deciding whether to acquire an insurance policy.