It takes just a few minutes to renew and stay covered.

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Ready to renew your car insurance policy?

Pay renewal online

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To lodge a new claim (24 hours, 7 days a week)


Enquire about an existing claim (weekdays 8.30am - 5pm)

Call us on 1300 265 374 (+61) 2 8661 9205

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Here's how it works

If you're currently paying by monthly installments, you don't need to take any action, as your renewal will be processed automatically.

If you are paying annually, you will receive a renewal notice in the mail before your renewal date. You can choose to pay your premium by Coles Mastercard, Visa, Mastercard, BPAY or direct debit.

If you would like to change from monthly to annual or vice versa, just call us on 1300 265 374.

Insurance Service Centre

The quick and convenient way to keep your policy information up to date. Log in now and you'll be able to:

> View your policy details
> Update your credit and direct debit card details
> Renew your policy
> Update your contact details
> Switch to email for insurance documents

Frequently asked questions

Have a look at the Frequently asked questions to see if the answer to your query is there.

Update your details

Keep us posted about any changes to your personal details or your insured car. Call today to change any details related to your Coles Car Insurance policy, including:

> your name and your address
> contact information
> your Coles Car Insurance policy details and details about your insured property

Login to the Insurance Service Centre or call us on 1300 265 374 weekdays 8am-9pm or weekends 8am-6pm AEST.

Need roadside assistance?

If you're a Coles Roadside Assistance customer and you need help, call anytime.

1300 265 374 - 24 hours a day, 7 days a week, Australia wide.

Not sure if you have Coles Roadside Assistance cover? Check your policy documents or give us a call.

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Collect flybuys

Not collecting flybuys EXTRA POINTS with Coles Car Insurance?

If you took out your Coles Car Insurance policy after 19 April 2012 and you haven’t linked your flybuys number to your insurance policy, or haven’t signed up to flybuys, call us on 1300 265 374 to start collecting flybuys EXTRA POINTS.

If you purchased or renewed your Coles Car Insurance policy before this date, you will be able to start collecting flybuys EXTRA POINTS when you next renew your current policy.

Terms & conditions

Coles Supermarkets Australia Pty Ltd (Coles) is an authorised representative of the issuer, Insurance Australia Limited (ABN 11 000 016 722 AFSL 227681) and receives a commission for each policy sold and renewed). Any advice provided is of a general nature only and does not take into consideration your objectives, financial situation or needs. Before acting on any advice you should consider its appropriateness. You should read the Product Disclosure Statement before deciding whether to acquire an insurance policy.