To find out more about the impact of COVID-19 including changes to our contact centres click here.  

Accessibility Help

Important Information

Coles Financial Services recommends customers with accessibility needs complete their applications and transactions via telephone during normal business hours as the online services are not compliant to WCAG 2.0 AA standard.

Important phone numbers

For Credit Card applications and customer care please call 1300 306 397

For Car, Home and Landlord Insurance please call 1300 561 823

For Travel Insurance please call 1300 315 654