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Coles Credit Cards

We want to ensure you're satisfied with your Coles Credit Card experience. Below you'll find different ways to get in touch.

Help us connect you with the right team

Choose your enquiry type

Call our Customer Care Team

Anytime, 24 hours a day, 7 days a week 1300 306 397

or if you're overseas (+61) 1300 306 397

Email Enquiries

Financial hardship

9am-9pm, Monday – Friday (AEST), except public holidays.

1800 931 356

hardship@secure.coles.com.au

Contact us by post

Coles Mastercard
GPO Box 40
Sydney NSW 2001

Flybuys Service Centre

Within Australia: 13 11 16
Weekdays 9.00am - 7.00pm AEST
(excluding national public holidays)

Terms and conditions
Other

Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated.

Coles unsecured credit products are issued by National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) (“NAB”) and distributed by Coles Supermarkets Australia Pty Ltd ABN 45 004 189 708. NAB has acquired the business relating to these products from Citigroup Pty Limited (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) (“Citi”) and has appointed Citi to assist to administer the products. Coles receives commission for the introduction of credit business to NAB.